Refund policy

Refund & Returns Policy
Last updated: March 2026

We want you to feel confident in your purchase. If you are not fully satisfied, we are here to assist.

Returns and Refunds

● You may request a return within 30 days of delivery for a full refund or exchange.
● Items may be returned even if opened, provided they are not excessively used, intentionally damaged, or missing essential components.
● To initiate a return, contact us at contact@support.com with your order number and a description of the issue. Photo or video evidence may be required for verification.

Refund Process

● Refunds are issued to the original payment method used at checkout.
● Once approved and inspected, refunds are processed within 5–10 business days.
● If the return is due to a defective product, shipping delay, incorrect item, or fulfillment error, we will cover return shipping costs.
● In other approved situations, return shipping may be covered at our discretion.

Non-Refundable Situations

● Products damaged due to misuse, negligence, or improper handling.
● Items returned in a condition that prevents resale.
● Claims involving fraudulent activity or abuse of the policy.

Defective, Damaged, or Incorrect Items

If you receive a defective, damaged, or incorrect item, contact us immediately at contact@support.com. We will provide a replacement or full refund at no additional cost.